Our Management Team

Guiding our campuses is an extremely skilled team. Each member offers years of experience in senior health care, either at the bedside or at the administrative level.

Jason Santiago

President / CEO

Sam Arnold

CFO

David Fawns

Vice President - Human Resources

Mary Kay McKinney

Executive Director GSVE

Ryan LaClair

Executive Director GSFH

Good Shepherd Fairview Home
80 Fairview Avenue
Binghamton, NY 13904
Phone: 607-724-2477

Good Shepherd Village at Endwell
32 Village Drive
Endwell, NY 13760
Phone: 607-757-3100

Good Shepherd Village at Endwell Resident Portal

Chase Memorial Nursing Home & Rehab
1 Terrace Heights
New Berlin, NY 13411
Phone: 607-847-7000

Jason Santiago Chief Operating Officer Jason Santiago came to Good Shepherd Communities as Chief Operating Officer in September, 2022. He has over 17 years in long term care, most recently serving as the Vice President/Chief Operating Officer of Long-Term Care at Oswego Health, Oswego, NY. In his role at Good Shepherd Communities, he will be responsible for the day-to-day operations as well as executing the organization’s long-term goals. Jason obtained his Masters of Public Administration Health Services Management from Mercy College. He is actively involved with LeadingAge NY as Chair of their Diversity Committee and was also a former Board Member. He is also a Board member of the Long Term Care Executive Council of Central New York.

Sam comes to Good Shepherd Communities with over 24 years of nonprofit, healthcare financial experience. Sam most recently served as the Regional Controller/CFO at St. Mary’s Villa Nursing Home, a member of the Covenant Health System based in Massachusetts. St. Mary’s is a CCRC (Continuing Care Retirement Community) with 122-skilled nursing home beds and 64 personal care at home beds. Prior to his position with Covenant Health and St. Mary’s Villa, Sam worked for Willow Point Nursing Home in Vestal, NY. Willow Point Nursing Home is a 300-bed county-owned nursing home located in Broome County. Sam held various positions at Willow Point Nursing Home over his 20 years at Willow Point serving as accountant, Accounts Payable Supervisor, Fiscal Manager, and served his last 4 years at Willow Point as the Deputy Nursing Home Administrator for Fiscal Services. Sam has extensive experience with billing, accounting, and budgeting oversight. In his role as CFO at Good Shepherd, Sam will provide operational oversight to the Finance Department at Good Shepherd Communities. Sam will also be working with the Good Shepherd leadership team on strategic initiatives.

David has a Masters of Business Administration from Indiana University of Pennsylvania and a Masters of Education from Western Washington University, Washington. David has worked for several retirement communities in Oregon, Washington, and Pennsylvania, with his last position being Vice President of Human Resources at Guardian Healthcare, Brockway, PA.

David started with the organization in November, 2021.

Mary Kay McKinney is the Executive Director of Good Shepherd Village at Endwell. She assumed this role in January, 2022. After building one of the area’s most successful real estate agencies, Mary Kay began working at Good Shepherd Village at Endwell in August 2009. She is a designated Senior Real Estate Specialist.

Mary Kay possesses a Bachelor’s Degree in Human Services and Social Work from Binghamton University. As Director of Sales and Marketing, she brought Good Shepherd Village from opening to stabilized occupancy within twenty months and maintained an occupancy rate of 97% in Independent Living residences. In her prior role as Director of Independent Living, she also oversaw the Resident Services Coordinator and the Assistant Director of Resident Services and Wellness.

Ryan has his Masters of Science in Healthcare Management from Utica University, and his Bachelors of Arts Psychology from SUNY Oswego. He has been a Licensed Nursing Home Administrator since 2015 and joined GSVE in 2022. His most recent position prior to GSVE was as the Licensed Nursing Home Administrator at Willow Point Nursing Home.

Robert N. Keller Jr. has 45+ years of service in the local Banking Industry with a comprehensive knowledge of multiple areas of financial institutions. He is currently Vice President/Senior Project Manager of NBT Bank in Norwich, New York, where he has worked for 13+ years. Prior to joining NBT, Bob served as Vice President and supervised the Deposit and Loan Operations at BSB Bank and Trust. Before BSB Bank and Trust, Bob held many positions including Auditor, Comptroller, Chief Accounting Officer and Chief Financial Officer at Visions Federal Credit Union. Bob earned his Associate of Science Degree from SUNY Broome and his Bachelor of Science Degree from Binghamton University. He has obtained his Certified Credit Union Executive designation and completed the Stonier Graduate School of Banking program at Georgetown University. Bob has previously served on the Board of Directors of various organizations; Norwich Kiwanis, Chenango County Bankers Association, First Night Binghamton, Southern Tier Celebrates and Broome/Tioga County Literacy Volunteers. He was also on the Supervisory Committee for Empire Corporate Federal Credit Union. Mr. Keller lives in Johnson City with his wife Jill. They have two grown daughters and four grandchildren.

Linda Parke serves as GSC Corporate Director of Human Resources. She is responsible for providing overall direction and guidance to the HR Department. Linda rejoined Good Shepherd in 2015, and was with Good Shepherd Village at Endwell from 2009-2010. She has over 18 years of human resources experience with a specialization in talent management including workforce planning, recruiting, training, performance management, employee development, and employee engagement. She also has significant experience managing employee relations, benefits, compensation, and compliance issues. Linda is very passionate about human resources. Linda loves the variety and the challenges that human resources offers as there are so many different facets of human resources, which makes every day different. During her tenure with Good Shepherd, Linda has developed, participated, and implemented various projects including HR compliance audits, handbook development, training, recruiting, and compensation design. She is actively working with Chase on aligning their HR policies and procedures with Good Shepherd’s. Linda has a BS in Human Resources Management from SUNY Empire State and she also has received her accreditation from the Society of Human Resources as a certified professional (SHRM-CP). She is a certified Professional in Human Resources (PHR) through the HR Certification Institution. Linda is a member of the Society for Human Resource Management (SHRM).

Mike Keenan
President/CEO

Mike Keenan has almost forty years of long term care experience and is responsible for strategic planning, fiscal performance and quality assurance at Good Shepherd Communities which includes Good Shepherd Fairview Home, Good Shepherd Village at Endwell, Good Shepherd Communities Foundation and Chase Memorial Nursing Home. Mike holds a Bachelor of Science Degree in Business Management from the State University of New York at Plattsburgh and a Master of Science Degree in Healthcare Administration from the New School for Social Research out of Manhattan.

Mike is a member of the American College of Healthcare Administrators. He is a member of the New York Association of Long Term Care Administrators and the Southern Tier Long Term Care Administrators. He is past Treasurer of LeadingAge New York which represents not-for-profit providers of housing, services and long term care in New York State.

During his tenure at Good Shepherd, Mike has brought to life the concept of Good Shepherd Village at Endwell, New York’s first and only fee-for-service continuing care retirement community. He has renovated and created new levels of care and services at Good Shepherd Fairview Home. He has overseen the affiliation of Chase Memorial Nursing Facility in New Berlin, NY into the Good Shepherd Communities organization. Mike is committed to developing programs and services to meet the needs of seniors in our community.

Mike is the recipient of the LeadingAge New York 2010 James W. Sanderson Memorial Award for Leadership in long term care and the 2020 Lawrence E. Larson Memorial Award of Honor, LeadingAge New York’s highest award.

Senior

Staff